The COVID 19 pandemic has resulted in major changes in many aspects of our lives. In addition to the health concerns of the pandemic, many brands have experienced the impact of COVID 19 on their brands, the industry, and eCommerce overall.
Since the onset of the pandemic, many physical stores have closed doors, as lockdowns kept many potential shoppers quarantined at home. To obtain essential items, consumers turned to online shopping. According to data from IBM’s U.S. Retail Index, the pandemic accelerated the pivot from physical stores to digital shopping by roughly five years.
Understanding emerging eCommerce trends has always been important to long-term business success online but has become much more prevalent in the wake of COVID’s unparalleled disruption of all things eCommerce.
Unfortunately, it appears as though COVID still isn’t behind us just yet. Though life may have begun to return to normal, the lasting effects of the pandemic have become the new normal. Looking back at how COVID affected businesses can help us better appreciate why it’s so important to pay attention to eCommerce trends. Should disruptions to everyday life return, this understanding can prepare us for a second round.
Back in 2019, we had no idea what the following year would bring us, but there were people in the eCommerce world who had considered the trends that might emerge. Let’s take a look back at what the state of eCommerce looked like before COVID hit.
Back in 2019, the Amazon Effect was as powerful as ever. Online retailers around the globe felt the pressure to keep pace with the many ways Amazon continued to grow its revenue. Amazon invested billions into offering 1-day shipping to its Prime members at no extra cost. This was after two-day shipping for Prime members helped it rule eCommerce since that offering was implemented back in 2005.
Amazon’s shipping times were already a massive competitive edge, so making them even faster was big news. Not surprisingly, two of Amazon’s biggest competitors, Target and Walmart, countered with similar one-day shipping plans soon after this news was announced.
In hindsight, these developments could not have come at a better time, as many of us would soon depend on these shipping plans once our usual in-person shopping was no longer possible.
Another trend that picked up steam in 2019 – and also just in time for impending lockdowns – was BOPIS (Buy online, pick up in-store). With BOPIS, customers can shop online, make their purchases online, and then go pick up those items without having to troll the aisles and wait in line to check out. The genius of BOPIS is that any local retailer can offer the service. All they need is a website and an in-store pickup extension to convert customers who want their products right away.
Many grocery stores took this a step further and offered curbside pickup, making it even easier for customers to buy from them. On the other hand, many digital brands realized the potential for having a brick-and-mortar presence as well, prior to the global pandemic. Many of these online companies tested the concept with popup shops, while others jumped right in with legitimate brick-and-mortar stores.
By the end of 2019, there were more than 1,700 stores owned by digital brands all over the country. But once again, this is the kind of business decision that no longer needs to be complicated or expensive.
The first step is to understand how eCommerce can increase efficiency and productivity in your business while also reducing costs. ABCO Systems has years of expertise in the design and development of eCommerce solutions that can make your eCommerce goals to happen. You know your product – we know distribution design. Let us help you bring your product to the eCommerce market.
ABCO Systems offers design engineering expertise to provide custom solutions for material handling and distribution system design for their customers. This requires a team of professionals who understand the intricacies of the modern-day distribution center, and the right strategic partners to meet and exceed the goals of our customers.
We are excited to highlight our partnership with Fetch Robotics, a pioneer of on-demand automation. Intelligent automation can be the workforce multiplier needed to accelerate throughput and productivity. Automation reduces congestion in aisles, limiting interactions between workers and potentially hazardous heavy loads and equipment, enhancing safety as well as performance and productivity.
Being able to incorporate Fetch Robotics into our design engineering allows us to provide both innovation and resilience to personalize each design to the unique needs of the customer. To learn more about ABCO Systems Solutions with Fetch Robotics, contact us at 201-429-0580 or at [email protected]. We look forward to providing you with your custom design solution with a unique blend of efficiency and resilience.
ABCO Systems – Solutions engineered for today’s challenges and tomorrow’s opportunities.
It’s official! ABCO Systems is proud to announce that we are teaming up with Vidir Solutions to bring their storage solutions to our customers! This partnership combines Vidir Solutions’ world-class storage solutions, which can optimize your storage footprint significantly, with ABCO Systems’ unparalleled customer service and proven engineering and implementation capabilities, and we can’t wait to take our customers’ warehouses to the next level! For a storage solution that will guarantee great quality and safety, while increasing your overall productivity and storage footprint – give us a call today and see why the best trust Vidir Solutions and ABCO Systems!
More about Vidir Solutions: One of the most trusted storage solutions companies in the world, Vidir Solutions provides industrial and specialty carousels to many Fortune 500 companies in over 30 different countries worldwide! Vidir manufactures merchandising carousels and display fixtures that store and dispense rolled products, such as carpeting and sheet vinyl, as well as other non-rolled products such as tires, clothing, industrial parts and more. Visit the flooring department of your local Home Depot, Lowe’s, or Menards store and the various carpet and vinyl you’ll see on display are stored on a Vidir Carousel. Learn more about the exciting array of product offerings here.
More about ABCO Systems: As your material handling system partner, we are committed to bettering your business. We provide a wide range of solutions from e-commerce to full-fledged automated warehouse design and implementation.
To learn more about ABCO Systems and Vidir Solutions contact us at 201-429-0580 or [email protected]. We look forward to helping you maximize your space and improve your business practices with the material handling solutions that work the best for you.
It’s official! ABCO Systems is proud to announce that we are teaming up with FETCH ROBOTICS to provide Autonomous Mobile Robot (AMR) solutions to our customers nationwide! This partnership combines Fetch Robotics’ world-class, dynamic robotics solutions with ABCO Systems’ unparalleled customer service and proven engineering and implementation capabilities, and we can’t wait to take our customers’ warehouses to the next level! For turnkey and extensible systems, join us at the cutting edge of e-commerce fulfillment – give us a call today!
More about FETCH ROBOTICS: One of the fastest growing robotics companies in the world, FETCH ROBOTICS is the pioneer of On-Demand Automation, providing the only solution that deploys Autonomous Mobile Robots for the warehousing and intralogistics markets in just hours (versus days or weeks). Learn more about the exciting array of product offerings here.
More about ABCO Systems: As your material handling system partner, we are committed to bettering your business. We provide a wide range of solutions from e-commerce to full-fledged automated warehouse design and implementation.
To learn more about ABCO Systems and FETCH Robotics contact us at 201-429-0580 or [email protected]. We look forward to helping you maximize your space and improve your business practices with the material handling solutions that work the best for you.
With third-party logistics providers on the rise, it is evident that the unprecedented growth the world witnessed in the e-commerce sector is here to stay.
Keeping up with the fast-changing landscape of the economy presents major challenges for 3PLs.
Here are some of the most notable challenges in 3PL distribution:
1. Meeting Consumer Expectations
COVID-19 has demonstrated exactly how fast consumer expectations can change. As a result, many companies have had to develop e-commerce fulfillment and online delivery options quickly while also adhering to strict operative guidelines. To make matters more complicated, e-commerce giants like Amazon have set the standard for consumers by offering free two-day shipping, accurate and fast order fulfillment, and full visibility of product-tracking.
To keep up, 3PLs can utilize dynamic storage solutions, warehouse automation hardware, and warehouse design consultation services to optimize their storage strategy and space. Solutions providers like ABCO Systems can help 3PLs design their e-commerce fulfillment centers to optimize throughput, drive down costs, and stay efficient.
2. Acquiring + Retaining Talent
A 2019 Report by Inbound Logistics showed that 64% of 3PL providers listed finding, training, and retaining qualified labor as a challenge they face. To stay competitive, providing high-quality service is of extreme importance in a consumer-focused industry. Without acquiring and retaining the right talent, e-commerce brands stand to lose a positive reputation, face slower business growth, and potentially lose money on higher labor costs.
To offset the risks and costs associated with turnover, providers can turn to 3PL warehouse automation solutions that reduce fulfillment times for orders. The right solution can reduce labor costs tremendously, and simplify operations in a way that simplifies the training process, too.
3. 3PL Warehouse Design + Automation
In the dynamic landscape of today’s economy, it’s no surprise that many distribution and e-commerce fulfillment centers today are struggling to scale their warehouse capacity to match demand. It is easy for warehouse spaces to become stagnant with outdated setups that past operations once required. To work around the conundrum of changing storage and capabilities requirements, 3PLs can consult 3PL solutions providers for insights on how to optimize their warehouse design and solicit specific recommendations on customizable storage solutions and 3PL warehouse automation hardware that maximize warehouse space and improve order fulfillment operations on a daily basis. Though automation requires a large initial investment, it reduces an operation’s overall cost-to-serve and can improve ROI in less than 24 months.
4. Shipment Visibility + Analytics
Managing inventory from a wide range of vendors can make it very difficult for 3PLs and e-commerce brands to ensure fast shipping times. To meet consumer standards, 3PLs must rely on leading-edge warehouse execution systems to be able to track and record all warehouse operations in real-time. To continuously manage those expectations, 3PLs must also depend on data analytics to identify and modify inefficient across their operations. By automating their supply chain processes and integrating them with all suppliers, 3PL companies stand to create much more long-lasting relationships with their consumers.
