EP 328: Fort Robotics at MODEX 2022

In this episode host Kevin Lawton is joined by David Sullivan and Mike Zipperer of Fort Robotics at MODEX 2022. They discuss the importance of safety and security when it comes to robotics in the warehouse and how Fort Robotics is helping to ensure these are in place.

Join the Fulfilld webinars on 10/19, 10/27 and 11/2 here.

Sign up for Veryable here.

EP 327: Siena Analytics at MODEX 2022

Kevin’s guest today is John Dwinell, founder of Siena Analytics. Siena Analytics is a software company that primarily operates within the four walls of the warehouse. Siena can capture and harness tremendous amounts of data so that warehouses can make better decisions in terms of automation and even suppliers. Kevin and John discuss the value of collecting and analyzing data in the warehouse space and how it will impact the future of warehousing.

Join the Fulfilld webinars on 10/19, 10/27 and 11/2 here.

Sign up for Veryable here.

Episode 326: ePicker at MODEX 2022

In this episode, Kevin sits down with Jason Bratton, President at ePicker, to discuss material handling solutions. ePicker provides a full line of material handling equipment like stackers, pallet jacks, AGVs, and access vehicles. ePicker prides itself on doing things a little differently to provide an elite product to its consumers. In addition, Jason believes their understanding of what their customers need and post-sale support are just a few qualities that make them different from other suppliers. Be sure to tune into this bite-sized episode to learn about ePicker and the material handling industry.

Join the Fulfilld webinars on 10/19, 10/27 and 11/2 here.

Sign up for Veryable here.

Managing Returns with Automation

Managing Returns with Automation

Merchandise returns are a challenge to eCommerce, yet a necessary part of the process. There is a lot to understand to keep up with customer expectations and the innovations in technology that can help to make the return process more manageable.

As the volume of shipments continues to rise, the rate of the merchandise being returned rises also.  In 2021, the National Retail Federation reported that US shoppers are expected to return more than $761 billion worth of goods purchased in that year. This trend is reflected in the 2021 report from IMRG which found that a quarter of all consumers return between 5% and 15% of items they buy online.

There are a plethora of challenges facing eCommerce in regard to returns.  Not only is the volume of returns rising, but customer expectations continue to evolve, and customers do not want to pay for returns. A 2021 eCommerce survey revealed that many shoppers check the returns policy before placing an order. 40% say they will not order a product unless the return period is at least 30 days. 74% of respondents also stated they would not order at an online store if they had to pay for the return themselves.

Another challenge facing eCommerce in regard to returns is sustainability. Longer return times and issues with storage and infrastructure combined with the fact that it makes no financial sense to return lower-value items are impacting negatively on the sustainability efforts of merchants.

Here is an outline of the return process where we can see the pain points for eCommerce:

  • Generation of return labels
  • Receipt of return and accurate sortation to enter it back into inventory
  • Update of order status
  • Issuance of refund
  • Notification of customer

Reverse Logistics chart

So, what options do eCommerce merchants have for efficient returns?

  • Highlight your return policy upfront.  Clearly state your expectations throughout the purchasing process to ensure that they are understood by the consumer
  • Automate your return label by either including a return label with the shipment or providing a digital option to print one out
  • Get the right technology to manage the receipt of the return and accurate return to inventory. Technology today can set shipping rules and automate processes that save time and money while diminishing costly errors with shipping and managing returns.
  • Automate the order status update with the issuance of the refund and notification of the customer.

ABCO Systems has years of expertise in streamlining reverse logistics with automation, sortation, and storage optimization. Click the ABCO box below to find out how we can help you handle your specific reverse logistics needs.

 

Addverb USA and ABCO Systems Strategic Partnership

Customers can integrate ABCO’s storage optimization with Addverb’s hardware and software solutions to increase speed and accuracy while maximizing usable warehouse space.

Nashville, Tennessee – September 20, 2022 –

Today, Addverb, a leading automation solutions provider, announced its strategic partnership with ABCO Systems, a full-service distribution solutions provider that specializes in streamlining warehousing operations. This strategic alliance combines Addverb’s innovative automation technology with ABCO’s storage and material handling equipment systems to offer best-in-class solutions for warehouse and fulfillment operations in consumer goods industries, including e-commerce, grocery, fashion, and lifestyle.

Addverb will supply its advanced robotics technology to ABCO Systems’ clients with a focus on optimizing customers’ warehousing needs. The range and flexibility of Addverb product solutions will enable ABCO Systems’ customers to select the best structure for their specific needs, whether for a fully-automated operation or a system that will work in concert with existing manual processes. The expanded service for new and returning ABCO Systems customers will feature Addverb’s robots, including Quadron, Veloce, and Dynamo.

“Addverb has been leading the way in providing a solid suite of robotics and software to augment the supply chain technology space,” said Sriram Sridhar, Chief Revenue Officer, Americas at Addverb. “We are thrilled to start on this journey with ABCO to fuse our complementary strengths in solving the crippling labor and efficiency challenges that warehouses across the USA face.”

As the demand for faster delivery increases, with many customers desiring same-day or two-hour warehouse-to-door deliveries, companies are seeking micro fulfillment services that enable them to increase their speed and efficiency. By combining Addverb’s automation hardware (AMRs and AGVs) and software (WES, WMS, and FMS) with ABCO’s warehousing operations and material handling equipment systems, companies can maximize their storage capacity and increase pick speeds without compromising accuracy.

“We are thrilled to announce our partnership with Addverb,” said Seth Weisberg, CEO of ABCO Systems. “The partnership between ABCO and Addverb embodies the strategic growth of the industry of logistics and distribution through automation, and we look forward to incorporating Addverb’s technology into optimizing solutions for our customers.”

Addverb’s partnership with ABCO Systems is the latest in a series of alliances formed that expands the deployment of Addverb’s cutting-edge mobile robots and integrated software solutions to U.S. warehouses and fulfillment centers.

The companies will demonstrate their integrated solutions at the CSCMP EDGE event, in Nashville, Tennessee, on Sept. 18 – 21, 2022. Additionally, ABCO Systems will showcase Addverb’s automated product solutions at the company’s corporate office showroom in Carlstadt, New Jersey.

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About ABCO

ABCO Systems offers design and engineering solutions for automation and storage optimization. Partnering with the highest level of suppliers, ABCO Systems provides customized solutions to meet each customer’s unique needs, providing solutions for today’s challenges and tomorrow’s solutions. ABCO’s mission is to be the most trusted material handling solutions provider in the United States and over-deliver for clients, customers, and partners. 

About Addverb

Addverb provides smart end-to-end warehouse and industrial automation and logistics solutions. Addverb’s fleet of automated robots, material handling technologies, in-house system integration services, and software solutions helps improve the performance and accuracy of warehouse and factory operations.

Addverb’s mission is to discover the right automation for a customer’s problem, design an appropriate customized solution, deliver the project, and provide dedicated after-sales support. Addverb’s headquarters, manufacturing, and R&D facilities are in India, with subsidiaries in Australia, Singapore, the Netherlands, and the United States. Addverb’s current 100+ customers include Reliance, Unilever, Flipkart, Coca-Cola, Pepsico, Johnson & Johnson, and PAR Pharmaceutical.

Media Contacts: 

Megan Alba

[email protected]

Helena Swan

[email protected]

Luke Lee

[email protected]

 

Happy National Coloring Book Day!

August 2nd is National Coloring Book Day which was created in May 2015 by Dover Publications who released their first coloring book for adults, Antique Automobiles Coloring Book,  in 1970. On this day we celebrate the joy and relaxation both children and adults receive from coloring.

Here is a picture of our mascot, Able N. Willing for you to color.   Simply right-click on the image and save it as a picture.  You can print it out and color or pop it into a coloring app.  Once your masterpiece is complete you can upload or take a photo to post on our LinkedIn page  to show off your representation of Able as the heart of the WolfPack!

Click HERE to access the ABCO Systems LinkedIn page.